Like other rural clinics, we have a dedicated but small front office team who work hard to assist with all your communication needs. In 2025 TMC received over 50,000 incoming calls.

When all our Patient Access Specialists are busy assisting other patients, you'll be redirected to our overflow call answering and directed to an AI agent. Your message is transcribed into a secure dashboard for our onsite team. We can assist you most effectively if you clearly and completely answer the agents’ prompts.

Please remember, when you leave a message, keep your phone handy and ringer on for when we call you back. Most of our messages are responded to within 2 hours.

If you prefer to skip the phone call the Patient Portal is a convenient way to message your care team or our front office team. Any established patient can login to send a message using this link. The Portal is a great option for simple follow up questions or to request an appointment. If the nature of your portal message indicates more complex medical care, you may receive a phone call or request to schedule an office visit.

You can also send a  request to schedule an appointment via our website .

As a reminder, if you are inquiring about a prescription refill, always reach out to your pharmacy first. This will be the fastest way to get your refill and will save you time and effort.

We follow HIPAA privacy practices for all communications.

We look forward to hearing from you soon!

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Traducido por Cali G.